Known Issues
Use this list to see if an issue affecting you is already known. We apologize for the inconvenience.
Active
| Location in P2C | Description | Status |
| Changing Passwords |
Users who log in using a P2C reset password are currently unable to change their password from their profile settings. For now, they should continue using the reset password provided to sign in. If necessary, they can request another password reset through our customer support. |
Solution in progress |
| Suggested Careers |
Some users may not be able to view Suggested Careers on their My Career Page.
|
Solution in progress |
| Math Activities with Graphing |
Students graphing a polygon in a math activity are experiencing an error when attempting to "delete" or "undo" the polygon. The deleted polygon will re-appear for students.
Upon submission, teachers do not see the deleted polygon, which will not impact auto-scoring. Students can indicate which polygon will not be submitted by the shading and the points:
![]() To remove the polygon from the student view, the activity will need to reload:
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Solution in progress |
Resolved
| Location in P2C |
Description
|
Status
|
| Quantile Growth Planner File |
Some users may experience issues opening the Student Quantile Growth Planner file in their browser. A fix is currently in progress. In the meantime, please rename the file and add the .png file extension to the end of the file name, using the following format:
LastName_FirstName_GrowthPlanner.png
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Resolved 2/22/2026 |
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Custom Question Set |
Unable to create a Custom Question Set.
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Resolved 01/11/2026 |
| Class Scores and Student Scores |
Some users may experience slower load times on the Class Scores and Student Scores pages.
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Resolved 01/11/2026 |
| Quantile Growth Planner |
Benchmark assessment scores may take a few hours to appear after submission. If a score has not displayed within 24 hours, please submit a support ticket.
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Resolved 01/11/2026 |
| Career Page |
Saved careers do not appear on the career page consistently.
|
Resolved 09/29/25 |
| Cluster Matcher Results Issue |
The new takes of the Cluster Matcher are displaying as 0%.
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Resolved 09/03/2025 |
| P2C Engage |
We are currently experiencing a service outage that is affecting access to our platform. Our technical team is actively investigating the issue and working to restore full functionality as quickly as possible.
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Resolved 08/25/2025 |
| Browser Cookies and Cache |
Some users are not able to view the July 20, 2025 platform updates in P2C-Prod. To solve this, the user must clear their browser's cookies and cache. Below are some example screenshots to help identify when this step may be necessary.
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Resolved 07/21/2025 - Clear Browser Cookies and Cache |
| Salary Projections and Career Outlook - Application Lessons |
The Salary Projections and Career Outlook section on Application lessons is not displaying data.
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Resolved 07/23/2025 |
| Career Spotlight |
The Career Spotlight is not functioning consistently. In some cases, it attempts to display United States national career data instead of state-specific data. However, clicking "Learn More" will correctly show the state-specific data in the Career Library.
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|
Resolved 07/23/2025 |
| District Administrator Career Spotlight |
District administrators are limited to selecting one career cluster to showcase in the career spotlight.
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Resolved 07/23/2025 |
| My Career Page (Teacher Role) |
The teacher’s My Career Page is experiencing a couple of issues: the profile is not linked to a district, and the teacher is unable to complete the matchers.
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Resolved 07/23/2025 |
| Chapter Tests Unavailable in Drop-Down Menu |
When assigning a lesson, the option for "Chapter Tests" does not appear in the "Filter by assignment type" drop-down menu.
Workaround
|
Resolved 04/14/2025 |
| Student Scores | After clicking "Explore Careers" from the assessment tab of student scores, the table displaying quantile measures for careers does not always appear. | Resolved 11/24/2024 |
| Career Videos | On Saturday and Sunday, January 27-28, the career videos will be down for maintenance. This will affect the Career Spotlight, Career Details pages, and sections of application lessons where career videos are displayed. | Maintenance completed 01/28/24 |
| P2C Math | For P2C Math Application lessons, the Career Data section is not loading. | Resolved 01/10/2024 |
| Account Registration | New P2C accounts are unable to be registered/created. The issue resolution is in progress. | Resolved 01/08/2024 |
| Curriculum | Activities within P2C digital lessons, projects, custom activities, and assessments are not loading. |
Resolved 12/13/2023
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Clever SSO
|
The Clever portal is experiencing temporary login issues.
*Resolved 09/13: Please reach out to Clever Support at support.clever.com if your login issues persist.
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Resolved 09/13/2023
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| P2C Math |
Some career videos are not displaying for the P2C Math Application lessons.
These videos are working in the Career Library. As a workaround, please direct students and teachers to the Career Library to watch the career video.
|
Resolved 09/11/2023 |
| Career Videos | The career videos are not displaying on the P2C Home page or on the Career Details pages. | Resolved 05/08/2023 |
| Labor Market Navigator |
The P2C Labor Market Navigator site is down. |
Resolved 04/11/2023 |
| Classes | The Classes page to view all classes is not loading consistently. |
Resolved 04/05/2023
|
| Curriculum | In the P2C math curriculum, a portion of the digital projects and lessons are displaying white buttons and text. |
Resolved 03/16/2023
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